shipping and returns

Shipping information

Shipments are sent Monday through Friday each week, excluding major holidays. Orders are processed within two business days of being placed.

Delivery options are calculated based on business days.

Expedited orders need to be placed before 12:00 p.m. AZ time to be shipped same day.

Saturday delivery not available for all shipping options and destinations.

We offer free ground shipping for all orders of $100 or more. Standard ground shipping is at a flat rate of $5 for all orders under $100.

Each order will be shipped to one address only. We do not ship to P.O. boxes.

We ship to the entire US including Hawaii, Alaska and Puerto Rico. PCA SKIN does not ship to customers outside of the United States territories.

If an item you have ordered is out of stock, the remaining items will be shipped according to your chosen shipping method. When your backordered item is back in stock, PCA SKIN will ground ship that item to you at our cost.

Return policy

PCA Return Policy:

Your full satisfaction is important to us. Any product purchased directly from may be returned within 30 days of purchase for a refund minus shipping costs. Please call us at 844.PCA.CHAT Monday through Friday from 8am to 5pm Arizona time or email and we will provide you with a Return Merchandise Authorization number for you to include with your return.

Please note PCA Skin is not responsible for lost returns.

Damaged Products:

At the discretion of PCA Skin, leaking and defective product purchased within 90 days will be replaced at no charge after inspection. Please call us at 844.PCA.CHAT or Monday through Friday and we will provide you with a digital return label.